Office of the Social Security Administration wishes to
inform the public that new office hours will effective
on Monday, May 11, 2020.
Office in Ngesekes, Koror State
8am - 3pm
HCF Office in Ngarachemayong Cultural Center 8am - 3pm
thank you for you understanding and support.
03/17/2020 OVERSEAS REFERRAL CARE UNDER NHI
The pubic is hereby informed that
effective immediately, all overseas referral care under
NHI will be limited to cases assessed as life threatening
by licensed physician and approved by the Medical Referral
Committee. All other referral cases considered
"not-urgent" by clinical physician and the HCF UR shall
remain on hold until further notice. Click here for more information.
HCF OFFICE RELOCATION
The public is hereby inform that due to ROP Preparedness
for Novel Coronavirus, the HCF
Office is relocating to a temporary office located at the Ngarachamayong Cultural Center,
Ngarachemayong Room, 1st door on your left at the building entrance. The office will be in
normal operations by Monday, February 10. All the communications are being set up at the new
location. The office contact numbers are the same: 488-1904 and 488-4020. We ask all our
visitors to please park at the parking lot when you visit our office, and, please avoid spitting
around the premises and on to the plants. We are indeed fortunate to have the use of this
building at such a short notice
We also wish to share with our patients traveling to Taiwan of the following situation regarding
Novel Coronavirus (2019-nCoV) in Taiwan as at February 3, 2020:
- There are 10 confirmed cases and 1,066 suspected cases (900 cases showed negative PCR test and the rest still pending results;
- 476 Taiwanese are stranded in Hubei and charter flight are bringing them home to Taiwan, but first to designated location at several sites within Taiwan to be quarantined for 14 days;
- Surgical Mask Regulations:
a. It is recommended that all passengers traveling to Taiwan should wear mask during traveling;
b. It is a requirement to wear a mask upon arrival at the Taiwan airport;
c. We asked that you bring enough masks with you to last your stay in Taiwan as you may face some challenges in sourcing your mask there;
d. People can only purchase 2 surgical masks in one week and you have to show Taiwan NHI Insurance Card and ID for purchase;
e. Foreigners who do not have Taiwan NHI Card or ID may not be able to purchase the surgical masks;
f. All the hospitals require everyone to wear mask to enter;
g. It is recommended that you change your mask every 6-8 hours in the hospital
h. There are 6 patients from Palau who are at Taiwan hospitals as of date; and
i. Four (4) will be departing on February 5, 2020.
Based on the above situation of Novel Coronavirus and
continued spreading to other countries,
we urge all patients and visitors to Taiwan to heed the advisory of His Excellency Tommy E.
Remengesau Jr. and cease any traveling until such time the Coronavirus is well contained.
Click here to view the copy of this Public
ANNUAL SURVEY 2020
This is to inform all beneficiaries of Social Security
that the 2020 Annual Survey Form has been mailed out to
beneficiaries whose last names begin from A to M
on November 14, 2019. You are required to complete your
survey form and submit it to Social Security Office on or
before January 15, 2020. Annual Surveys for
beneficiaries whose last names begin from N to Z,
will be mailed out to them on March 14, 2020 and are due
at Social Security Office on or before May 15, 2020.
This Annual Survey Form provides all beneficiaries
the opportunity to update their information such as
addresses, phone numbers, marital status, and other
important information needed to continue Social Security
Benefits. As such, Social Security Administration will put
benefits on hold if you do not comply with this
requirement. Your benefit shall resume should you complete
the Annual Survey Form.
If you have not received your survey form via mail, you
can visit our Forms page
under Downloaded Documents and download a copy.
RENEWAL OF EXISTING/NEW BUSINESS
The Social Security Administration would like to inform
the Public that effective December 1st, 2019,
all existing businesses and or/new businesses are required
to come in to Social Security Office on December 1 through
December 31, 2019 to renew its business Employer
Identification Number (EIN) prior to renewal of National
Business License at the Bureau of Revenue and Taxation.
Click here to learn more details of this
On May 07, 2019, the Republic of Palau.
Social Security Administration and the Palau Small
Business Development Center signed into agreement a
Memorandum of Understanding (MOU) ending December 30, 2019
to collaborate in providing free workshops to the public
specifically businesses and/or employers in relations to
Social Security and Health Care Fund tax reporting.
The first workshop took place on May 16, 2019
at Kedarm Conference Room at the PICRC located in Koror,
Palau. The workshop focused on how to assess and report
contributions by self-employed or businesses without
employees, businesses with employees, and retirees who own
The ROP Social Security Administration and
Palau SBDC plan to continue to provide workshops at least
once a year to all businesses and/or employers. All
workshops announcements happen at least a week prior to
each event so that all interested businesses and/or
employers will have the time to register and prepare
themselves to attend workshops.
SS NEW LOCATION
The temporary Social Security Administration
Office is located Ngesekes, Koror State. It is situated
across the office of Palau Community Action Agency (PCAA).
The office will be conducting the services at this new
temporary location until the new "One Stop Shop" is
completed for relocating back to previous site in central
INCREASE OF MAXIMUM TAXABLE WAGE